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30% discount on all products special for February!

FAQ

No, you don’t have to pay a fee

My parcel arrived broken, what should I do?

By contact our customer support team immediately. Provide clear photos of the damaged item and its packaging. Our team will review the case and offer a suitable resolution, such as a replacement or a refund. We’re here to assist you every step of the way.

Which cargo company do you work with?

We work with DHL and FedEx for our shipping services, ensuring fast and reliable delivery

Has my invoice been added to the shipment?

Yes, your invoice is included with the shipment. If you need a digital copy, please contact our customer support team.

My parcel arrived broken, what should I do?

If your parcel arrived broken, please contact our customer support team immediately. Provide clear photos of the damaged item and packaging. We will assess the situation and arrange a suitable resolution, such as a replacement or a refund. Your satisfaction is our priority.