1. Company Information

Business Name: Garage Door Lift LLC
Company Number: L22000299824
Business Address: 6504 Sand Pebble Ave, Tampa, FL 33637
Website: garagedoorlift.com
Email: contact@garagedoorlift.com
Phone: +1 (802) 868-1294

2. Agreement to Terms

Welcome to Garage Door Lift! By using our website or purchasing our products, you agree to these Terms of Service. Please read them carefully. If you don’t agree with these terms, please don’t use our website or make purchases.

3. Who Can Shop With Us

• You must be 18 years or older to make a purchase
• If you’re under 18, you need a parent or guardian’s permission
• You must provide accurate and complete information when ordering

4. Our Products

We sell premium car lifts and automotive lifting equipment. Our products feature:

• Advanced hydraulic systems
• Professional-grade safety features
• High-quality, durable materials
• Precision engineering
• Rigorous quality testing

Important Notes:

• Product images are representative and may vary slightly from actual items
• Specifications are subject to change for product improvements
• Colors may appear different on various screens
• All dimensions and capacities are approximate

5. Pricing

• All prices are displayed in U.S. Dollars (USD)
• Prices may change at any time without notice
• The price you pay is the price shown when you complete your order
• We reserve the right to correct pricing errors
• Sales tax will be added where applicable

6. How to Order

Step 1: Browse our products and add items to your cart
Step 2: Review your cart and proceed to checkout
Step 3: Enter your shipping and billing information
Step 4: Choose your payment method (PayPal or Credit/Debit Card)
Step 5: Review and confirm your order
Step 6: Receive order confirmation by email

Payment Methods:

• PayPal
• Credit and Debit Cards (processed securely through Stripe)

Order Processing:

• Processing time: 1-2 business days
• You’ll receive a confirmation email after placing your order
• We’ll send tracking information when your order ships
• We reserve the right to refuse or cancel any order

7. Shipping Policy

Free Shipping:

• We offer FREE shipping on all orders to the continental United States
• No minimum purchase required

Professional Installation Included:

• Installation service is included in your product price
• Our certified technicians will professionally install your car lift
• Installation is coordinated after delivery
• No additional installation fees

Delivery Time:

• Processing: 1-2 business days
• Shipping: 5-7 business days
• Total time: Approximately 6-9 business days from order placement

Shipping Coverage:

• Free shipping applies to the 48 continental U.S. states
• Alaska, Hawaii, and territories may have additional charges (contact us for rates)
• International shipping available (contact us for quote)

Tracking:

• You’ll receive a tracking number via email when your order ships
• Track your package through the carrier’s website
• Contact us if you don’t receive tracking within 3 business days

Delivery Requirements:

• Someone must be available to receive the delivery
• Signature may be required
• Large items deliver to curbside or loading dock
• Professional installation will be scheduled after delivery and is included in your purchase price

8. Returns and Refunds

30-Day Free Returns:

• You can return unused products within 30 days of delivery
• Returns are FREE – we provide a prepaid return label
• Products must be in original condition with all packaging

How to Return:

Step 1: Contact us within 30 days of delivery

• Email: contact@garagedoorlift.com
• Phone: +1 (802) 868-1294
• Provide your order number and reason for return

Step 2: Receive your Return Authorization

• We’ll send you a Return Merchandise Authorization (RMA) number
• We’ll provide a prepaid return shipping label

Step 3: Pack and ship your return

• Use original packaging
• Include all accessories and manuals
• Write the RMA number on the box
• Drop off at designated shipping location

Step 4: Receive your refund

• We inspect returns within 5 business days
• Refunds processed within 7 business days after inspection
• Money returned to your original payment method

Refund Timeline:

• PayPal: 1-2 business days
• Credit/Debit Card: 5-10 business days (depending on your bank)

What Can’t Be Returned:

• Products that have been installed or used
• Items with damaged or missing packaging
• Custom or special orders
• Products damaged by misuse

Damaged or Defective Items:

• Inspect your order immediately upon delivery
• Report damage within 48 hours
• Take photos of damaged items and packaging
• We’ll replace damaged or defective items at no cost to you

9. Product Safety and Installation

IMPORTANT SAFETY INFORMATION:

Car lifts are heavy industrial equipment. For your safety:

• Professional Installation Included: Your product price includes professional installation by our certified technicians – no extra charge
• Follow All Instructions: Read and follow all safety guidelines and operating manuals
• Regular Inspections: Have equipment inspected regularly by professionals
• Proper Training: Only trained personnel should operate the equipment
• Weight Limits: Never exceed the rated weight capacity
• Building Codes: Our installation team ensures installation meets all local building codes and regulations
• Permits: Obtain necessary permits before installation – our team can assist with this process

Your Responsibilities:

• Coordinate installation schedule with our team
• Ensure proper access to installation location
• Obtain required permits (we can guide you)
• Maintain equipment according to manufacturer guidelines
• Use equipment only as intended
• Ensure proper training for operators

10. Warranties

Our products come with manufacturer warranties. Warranty coverage includes:

• Defects in materials and workmanship
• Manufacturing defects
• Structural failures under normal use

Warranty Does NOT Cover:

• Normal wear and tear
• Improper installation
• Misuse or abuse
• Failure to maintain equipment
• Modifications or unauthorized repairs
• Accidents or negligence

Making a Warranty Claim:

• Contact us at contact@garagedoorlift.com
• Provide your order number and proof of purchase
• Describe the issue and include photos
• We’ll review and respond within 5 business days

11. Cancellations

Before Shipping:

• You can cancel anytime before your order ships
• Contact us immediately at contact@garagedoorlift.com or +1 (802) 868-1294
• Full refund issued if order hasn’t been processed

After Shipping:

• Follow our standard return procedure
• Use the free 30-day return policy

12. Privacy and Data Protection

We take your privacy seriously. We collect and use your information to:

• Process and fulfill your orders
• Communicate with you about your purchase
• Improve our products and services
• Send promotional emails (only if you opt in)

We Never:

• Sell your personal information
• Share your data without your permission (except with shipping carriers and payment processors)
• Store your credit card information

For complete details, see our Privacy Policy below.

13. Limitation of Liability

To the extent permitted by law:

• Products are sold “as is”
• We’re not responsible for improper installation or misuse
• We’re not liable for property damage or injuries resulting from product use
• Our liability is limited to the purchase price of the product
• We’re not responsible for shipping carrier delays

14. Changes to Terms

We may update these terms from time to time. We’ll post the new terms on this page with a new “Last Updated” date. Continued use of our website means you accept the updated terms.

15. Contact Us

Questions about these terms? We’re here to help!

Email: contact@garagedoorlift.com
Phone: +1 (802) 868-1294
Address: 6504 Sand Pebble Ave, Tampa, FL 33637
Business Hours: Monday-Friday, 9:00 AM – 5:00 PM EST